Skunkworks is committed to safeguarding personal information it may hold at any time in respect of any individual.
Collection of personal information Skunkworks will not ordinarily collect any information about you except where you provide it to us or it is provided to us with your authority.
The types of personal information Skunkworks collects generally includes your name, address, telephone number, email address, and other financial details.
We will collect personal information directly from you when you place an order or enquire about products. deal with us over the telephone or in person, send us a letter or visit our website.
On occasions, Skunkworks may need to collect personal information about you from third parties, such as credit reporting agencies, our business alliance partners or your agents. If required by law, we will obtain your consent to collect information from third party sources.
Skunkworks only collects personal information about you that is necessary for our functions and activities and, ordinarily, you will be told the purposes for which we collect that information when it is collected.
As a general rule the collection of your personal information will be necessary for us to provide a service to you or to maintain our relationship with you.
Additionally, the purposes for which we will generally collect and use your personal information will include:
- complying with legislative and regulatory requirements;
- considering any application you make to us;
- performing Skunkworks's administrative operations, including accounting, risk management, record keeping and archiving,;
- managing our rights and obligations in relation to external payment systems;
- conducting market or customer satisfaction research;
- developing, establishing and administering alliances and other arrangements with other organisations in relation to the promotion, administration and use of our respective products and services;
- developing and identifying products and services that may interest you; and
- (unless you ask us not to) telling you about products and services.
Personal information about third parties
If at any time you supply us with personal information about another person, you should ensure that you are authorised to do so and you must agree to inform that person who we are, that we will use and disclose their personal information and that they may gain access to it should we hold that information.
Use and disclosure of personal information
Skunkworks will not use or disclose information collected about you other than for a purpose made known to you, a purpose you would reasonably expect, a purpose required or permitted by or under any law or a purpose otherwise authorised by you.
You authorise Skunkworks to disclose necessary information to related companies and to any agents or contractors who provide services to us in connection with the provision of products or services you have sought from us. These parties are prohibited from using your personal information except for the specific purpose for which we supply it to them.
Subject to what is permitted by law, the types of third parties we may disclose your personal information to include:
- our agents, contractors and external advisers whom we engage from time to time to carry out, or advise on, our functions and activities;
- regulatory bodies, government agencies, law enforcement bodies and courts;
- any person or organisation who introduces you to us;
- other organisations with whom we have alliances or arrangements for the purpose of promoting our respective products and services and any agents used by us and our business partners in administering such an arrangement or alliance;
- external payment systems operators;
Your access to your personal information
If at any time you wish to know what personal information we are holding about you, you are welcome to apply for your details by telephoning our offices on +61 8 9313 4667
Under certain circumstances, Skunkworks may not be able to tell you what personal information we hold about you. This includes where:
- it would have an unreasonable impact on the privacy of other individuals;
- the information relates to legal proceedings with you;
- the information would reveal Skunkworks's commercially sensitive decision-making process; or
- we are prevented by law from disclosing the information, or providing access would prejudice certain investigations.
We may charge a fee for accessing your personal information.
Skunkworks will take reasonable steps to ensure that your personal information is accurate, complete and up-to-date. If at any time you believe that personal information that we hold about you is inaccurate, incomplete or out of date, please advise us by emailing email@example.com and we will take all reasonable steps to correct the information.
Security of your personal information
Skunkworks maintains strict procedures and standards and takes all reasonable care to prevent unauthorised access to, and modification and disclosure of, your personal information. We will take all reasonable steps to protect your personal information from misuse and loss.
Skunkworks also protects the security of your personal information when transmitted over the Internet. However no data transmission over the Internet can be guaranteed as fully secure and accordingly, we cannot guarantee or warrant the security of any information you send to us using our on-line forms or products. You submit information over the Internet at your own risk.
If we no longer need your information, we will destroy or de-identify it.
Skunkworks will use your personal details, including your email address, to provide you with information, specific promotions and products that may be of interest to you. We also provide your details to other organisations (including our related companies) but only for specific marketing purposes.
If at any time you do not wish to receive further marketing information, you have the option to ask us not to send you any further information about products and services and not to disclose your information to other organisations for that purpose.
Complaints about breaches of privacy
If you believe that the privacy of your personal information has been compromised or is not being adequately protected, you should contact us. We will make every effort to resolve your complaint internally.
If we do not resolve your complaint to your satisfaction, you may apply to the Federal Privacy Commissioner to have your complaint investigated. For more information about how you may lodge a complaint with the Federal Privacy Commissioner, please contact the Commissioner's hotline service on 1300 363 992.
Skunkworks's Internet Website
When you use a link from the Skunkworks website to the websites of third parties, those websites are not subject to Skunkworks's privacy standards. Those third parties are responsible for informing you of their own privacy policies.
If personal information about you is collected by third parties on any websites you have accessed through the Skunkworks website, Skunkworks may also collect or have access to that information as part of our arrangement with those third parties.
Skunkworks uses SecurePay's Internet Payment Gateway to provide a secure environment for the authorisation of credit card transactions over the Internet. Confidential information including client credit card details are encrypted the moment they are transmitted from the client's browser to the banking network using industry standard SSL 128-bit RC4 encryption technology.
A client's credit card details are not stored anywhere on the Internet and the only company who has access to this data is the merchant's bank. The bank also sends confirmation information via the same encryption technology back to the client's browser. These secure processes provide clients with peace of mind when purchasing online.